At Yasham, we want you to be completely happy with your purchase. If you’re not satisfied with your order, you can return or exchange eligible items within 7 days of delivery.
Return & Exchange Eligibility
- Items must be returned within 7 days of delivery.
- The 7-day return window starts from the date your order is delivered.
- A return label is included with your order for your convenience.
- Products must be unused, unwashed, unworn, and in their original condition and packaging.
- Sale items and accessories are non-returnable.
- Items that do not meet the return conditions may not be accepted.
Return Process
- Email us at contact@yasham.pk with your order number and reason for the return.
- We’ll provide a Return Authorization and any required return instructions.
- Use the return label included with your order to send the item back.
- Shipping charges apply to returns and exchanges unless the item is faulty or incorrect.
Refunds
- Refunds are processed within 7–10 business days after we receive and inspect the returned item.
- Approved refunds are issued to the original payment method.
- Processing times may vary depending on your payment provider or bank.
Exchanges
- Exchange requests are subject to product and size availability.
- If your preferred item is unavailable, we recommend placing a new order and returning the original item for a refund.
- Shipping charges apply to exchanges unless the item received is faulty or incorrect.
Shipping & Processing
Shipping Options
- Standard Shipping: 3–5 business days.
- Express Shipping: 1–2 business days.
Processing Time
- Orders are processed within 1–2 business days, excluding holidays.
- Orders placed after 5:00 PM are processed on the next business day.
- Delivery times begin after your order has been processed and dispatched.